Terms of Service

Effective Date: September 24, 2026

Welcome to Treadmont.

These Terms of Service (“Terms”) govern your access to and use of treadmont.com (the “Website”) and any purchases made through the Website.

Throughout these Terms, the terms “Treadmont,” “we,” “us,” and “our” refer to Treadmont. The terms “you” and “your” refer to any visitor, customer, or user of the Website.

By accessing our Website, browsing our products, or placing an order, you agree to be bound by these Terms, together with our Privacy Policy, Shipping Policy, and Return & Refund Policy.

If you do not agree with these Terms, please do not use the Website.

1. Online Store Terms

By using this Website and making a purchase, you confirm that you are legally capable of entering into a binding agreement or that you are using the Website with the permission of a parent or legal guardian where required by applicable law.

You may not use our products or Website for any unlawful or unauthorized purpose.

You must not transmit viruses, malicious code, or any other technology that could damage, disrupt, or interfere with the Website or its operation.

Any violation of these Terms may result in suspension or termination of your access to the Website.

2. Products and Product Information

We make reasonable efforts to display our products, descriptions, specifications, sizes, colors, images, and prices as accurately as possible.

However, the appearance of colors and other product details may vary depending on your device, screen settings, lighting conditions, manufacturing variations, or other factors beyond our control.

Product images are intended to provide an accurate representation of the products offered, but minor variations may occur.

We reserve the right to:

• Modify product descriptions or specifications.

• Discontinue products at any time.

• Limit quantities available for purchase.

• Refuse or limit orders when reasonably necessary.

• Correct errors or inaccuracies in product information.

All products are subject to availability.

3. Pricing

All prices displayed on treadmont.com are shown in the currency presented during your shopping experience or checkout.

Prices, promotions, discounts, and special offers may change without prior notice.

The price charged for an order will be the price displayed and accepted at checkout at the time the order is placed, subject to correction of clear pricing or technical errors.

Promotional discounts cannot be applied retroactively to previously completed purchases unless specifically stated otherwise.

4. Promotions and Discounts

From time to time, Treadmont may offer promotional prices, discount codes, free shipping, gifts, or other special offers.

Promotions may:

• Be available for a limited time.

• Apply only to selected products.

• Be subject to inventory availability.

• Have specific eligibility requirements.

• Not be combined with other promotions unless expressly stated.

We reserve the right to modify, suspend, or end a promotion at any time, subject to applicable law.

Orders already completed under a valid promotion will not be affected by the subsequent end of that promotion.

5. Orders

When you place an order, you agree to provide current, complete, and accurate information, including your name, email address, billing information, and shipping address.

After placing an order, you may receive an order confirmation by email.

An order confirmation acknowledges that we have received your order. It does not necessarily mean that the order has completed processing or has been shipped.

We reserve the right to refuse, limit, or cancel an order when reasonably necessary, including in cases involving:

• Suspected fraud or unauthorized transactions.

• Incorrect or incomplete payment information.

• Obvious pricing or product information errors.

• Product unavailability.

• Duplicate orders.

• Shipping restrictions.

• Violations of these Terms.

If we cancel an order after payment has been collected, the applicable amount will be refunded to the original payment method.

6. Order Processing

Orders generally require 1–5 business days for processing.

Processing may include payment verification, order preparation, packaging, quality checks, and transfer to the shipping provider.

Business days generally exclude weekends and applicable public holidays.

Processing time is included within our overall estimated delivery timeframe and does not create an additional delivery period.

7. Shipping and Delivery

Our estimated total delivery timeframe is 6–25 business days from the date of purchase.

The delivery timeframe begins on the date the order is placed and not after the processing period is completed.

For example, the 1–5 business day processing period is included within the estimated 6–25 business day delivery timeframe.

Delivery times are estimates and may occasionally be affected by circumstances outside our reasonable control, including:

• Carrier delays.

• Severe weather.

• High-volume shipping periods.

• Customs or security inspections when applicable.

• Incorrect or incomplete delivery information.

• Transportation disruptions.

• Events beyond our reasonable control.

Tracking information will be provided when available after the order has been dispatched.

Additional information is available in our Shipping Policy.

8. Shipping Address

Customers are responsible for providing a complete and accurate shipping address before placing an order.

Please review your shipping details carefully during checkout.

If you notice an incorrect address after placing an order, contact us as soon as possible at support@treadmont.com.

We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once an order has entered fulfillment or has been dispatched.

Treadmont is not responsible for delivery issues caused by incorrect or incomplete information provided by the customer, except where otherwise required by law.

9. Payment

Payment must be completed using one of the payment methods available at checkout.

By providing payment information, you confirm that:

• The information provided is accurate.

• You are authorized to use the selected payment method.

• You authorize the applicable amount to be charged for your order.

Payments may be processed by third-party payment providers.

We do not guarantee that every payment method will always be available.

Payment methods may be added, removed, or modified at any time.

10. Taxes

Applicable sales taxes or other required charges may be calculated and displayed during checkout where required.

Customers are responsible for any taxes or charges applicable to their purchase unless otherwise stated or prohibited by law.

11. Order Cancellations

If you wish to cancel an order, please contact us as soon as possible at:

support@treadmont.com

We will make reasonable efforts to cancel the order before it enters fulfillment or is shipped.

Once an order has been processed for shipment or dispatched, cancellation may no longer be possible.

If cancellation is no longer possible, you may request a return after delivery in accordance with our Return & Refund Policy.

Approved cancellations will be refunded to the original payment method.

12. Returns and Refunds

Eligible returns are governed by our Return & Refund Policy.

Customers should review that policy before making a purchase.

Unless otherwise stated in the Return & Refund Policy, eligible return requests must generally be submitted within 30 days of delivery.

Refunds approved by Treadmont will be issued to the original payment method.

Financial institutions and payment providers may require additional time to make refunded funds available.

13. Damaged, Defective, or Incorrect Products

Please inspect your order after delivery.

If you receive a damaged, defective, or incorrect product, contact us at support@treadmont.com and provide:

• Your name.

• Order number.

• Description of the issue.

• Clear photographs when applicable.

We will review the matter and provide an appropriate resolution in accordance with our Return & Refund Policy and applicable consumer protection laws.

14. Lost or Undelivered Orders

If your order has not arrived within the applicable estimated delivery timeframe, please contact us at support@treadmont.com.

We may review tracking information and contact the carrier or logistics provider to investigate the shipment.

If a package is confirmed as lost in transit, we will provide an appropriate resolution, which may include a replacement or refund.

15. Accuracy of Billing and Account Information

You agree to provide accurate and complete purchase and account information.

You agree to promptly update information when necessary so that we can complete your transaction and contact you regarding your order.

Providing false, misleading, fraudulent, or unauthorized payment information may result in cancellation of the order or restriction of access to our services.

16. Intellectual Property

Unless otherwise stated, all content available on treadmont.com, including but not limited to:

• Text.

• Graphics.

• Logos.

• Website design.

• Product descriptions.

• Photographs.

• Videos.

• Icons.

• Branding.

• Layouts.

is owned by, licensed to, or lawfully used by Treadmont and is protected by applicable intellectual property laws.

You may access and use the Website for personal, non-commercial shopping purposes.

You may not copy, reproduce, distribute, modify, republish, sell, exploit, or commercially use Website content without prior written permission from Treadmont or the applicable rights holder.

17. Reviews and User Content

If you submit a review, comment, photograph, feedback, suggestion, or other content to us, you confirm that you have the right to provide that content.

You agree not to submit content that:

• Is unlawful.

• Is fraudulent or misleading.

• Violates another person's intellectual property rights.

• Contains malicious software.

• Contains abusive, threatening, discriminatory, or defamatory material.

• Violates applicable law.

We may moderate or remove user-submitted content where reasonably necessary.

Submission of feedback or reviews does not transfer ownership of your personal information and does not affect your rights under our Privacy Policy.

18. Prohibited Uses

You may not use the Website:

• For unlawful purposes.

• To solicit unlawful activity.

• To violate applicable laws or regulations.

• To infringe intellectual property rights.

• To submit false or misleading information.

• To distribute malicious software.

• To collect personal information about others without authorization.

• To interfere with the security or operation of the Website.

• To attempt unauthorized access to our systems or accounts.

• To engage in fraudulent transactions.

• To impersonate another person or entity.

We reserve the right to restrict access to the Website when we reasonably believe these Terms have been violated.

19. Third-Party Services

Our Website may use or integrate services provided by third parties, including payment processors, shipping providers, analytics services, advertising platforms, and other technology providers.

Certain third-party services may be governed by their own terms and privacy policies.

Treadmont is not responsible for independent third-party websites or services that are outside our control.

20. Third-Party Links

The Website may contain links to third-party websites.

These links may be provided for convenience or informational purposes.

We do not control third-party websites and are not responsible for their content, policies, security, availability, products, or services.

Accessing third-party websites is at your own discretion.

21. Privacy

Your submission of personal information through the Website is governed by our Privacy Policy.

We use customer information to operate our Website, process orders, provide customer service, prevent fraud, fulfill legal obligations, and perform other activities described in our Privacy Policy.

22. Website Availability

We make reasonable efforts to keep the Website accessible and functioning properly.

However, uninterrupted or error-free access cannot be guaranteed.

The Website may occasionally be unavailable due to maintenance, technical issues, security updates, service provider interruptions, or circumstances beyond our reasonable control.

23. Errors and Inaccuracies

Occasionally, information on the Website may contain typographical errors, inaccuracies, or omissions related to:

• Product descriptions.

• Pricing.

• Promotions.

• Shipping charges.

• Delivery estimates.

• Product availability.

We reserve the right to correct errors, update information, or cancel an affected order where appropriate.

If a material error affects an order for which payment has already been collected and the order is cancelled, the applicable amount will be refunded to the original payment method.

24. Disclaimer of Warranties

To the fullest extent permitted by applicable law, the Website and its content are provided on an “as available” basis.

Nothing in these Terms excludes or limits warranties, guarantees, or consumer rights that cannot legally be excluded or limited.

Any product-specific warranty expressly provided with a product will apply according to its stated terms.

25. Limitation of Liability

To the fullest extent permitted by applicable law, Treadmont will not be liable for indirect, incidental, special, punitive, or consequential damages resulting from the use of the Website or products purchased through it.

Nothing in these Terms limits or excludes liability where such limitation or exclusion is prohibited by applicable law.

Nothing in these Terms is intended to waive or restrict any mandatory consumer rights available to you.

26. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold Treadmont harmless from claims, liabilities, damages, and reasonable expenses arising from your unlawful use of the Website, your violation of these Terms, or your infringement of third-party rights.

This provision does not apply where prohibited by applicable consumer protection law.

27. Severability

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or treated as severed from these Terms.

The remaining provisions will continue in full force and effect.

28. No Waiver

If we do not immediately enforce any provision of these Terms, this does not mean that we waive our right to enforce that provision later.

29. Changes to These Terms

We may update these Terms periodically to reflect changes to our business, services, Website, legal requirements, or operational practices.

The most current version will always be available on treadmont.com.

Changes will become effective when posted unless otherwise stated or required by applicable law.

Your continued use of the Website after an update constitutes acceptance of the revised Terms to the extent permitted by law.

30. Applicable Law

These Terms are governed by applicable laws and regulations.

Nothing in these Terms limits any consumer protection rights that apply to you under federal, state, or other applicable law.

31. Entire Agreement

These Terms, together with our Privacy Policy, Shipping Policy, Return & Refund Policy, and any other policies posted on the Website that apply to your purchase, constitute the agreement between you and Treadmont regarding your use of the Website and purchases made through it.

32. Contact Information

Questions about these Terms of Service may be sent to:

Treadmont
Website: treadmont.com
Email: support@treadmont.com

Customer Support Hours:
Monday through Friday
9:00 AM – 5:00 PM

We aim to respond to customer service emails within 48 hours.